Member Resources: Individual & Family Health Insurance
As a Bright HealthCare member, you’re our highest priority – and your membership perks go far beyond filing and paying insurance claims. Of course, we do that too.
Using Your Plan
Members can use this page to complete enrollment by paying your first premium payment – or log in to schedule a payment or set up recurring payments using your bank account or credit card.
Just log in to the Member Hub to get the scoop on your health plan benefits and summaries, update your primary care provider (PCP), find an in-network provider in your neighborhood, track your care costs and much more.
Bright HealthCare members have convenient access to phone or video appointments through our partnership with Doctor on Demand. See quality caregivers from the comfort of your home or…anywhere
View plan benefits for adults and children under the age of 19.
Need to change your coverage or file a claim? Or just need more information about your Individual and Family plan? You’ll find a full library of useful forms and other materials here.
When you use Bright HealthCare in-network providers, you keep out-of-pocket costs down. Our curated Care Partners provide everything from regular check-ups to urgent care needs, all while giving you the personalized care you deserve.
Annual wellness exams, immunizations and screenings can help you stay healthy for years to come, saving you time and money.
We’re here to help! Get started with your Bright HealthCare plan renewal or talk with someone about changing your Bright HealthCare plan. Just call us at 855-827-4448 (TTY: 711) or your health insurance agent.
Receive texts about important health information.
We know health insurance can be confusing, but our mission is to make it easier for you. Check out our FAQs (frequently asked questions).
The Site of Service program is one of the ways Bright Healthcare is working to ensure members get the care you need at a good price. Programs like this help to lower your out-of-pocket costs.
Want to learn more about Bright HealthCare?
We are not a traditional health insurance company. We were founded by healthcare experts and are run by folks who care about your health - and your pocketbook.
By entering my phone number, I agree that Bright HealthCare and/or a sales agent may call me 8am - 8pm local time M-F, provide me with information about the plan, and answer any questions I may have.
Bright HealthCare has partnered with Doctor On Demand to provide telehealth services to our members in a way that complies with our Certificates of Coverage and applicable state law. Doctor On Demand provides many telehealth and in-person services, but you do not have to use Doctor On Demand for your telehealth services. You may choose any in-network provider that offers telehealth services. Examples of in-network providers are providers that we contract with to accept Bright HealthCare insurance, such as your primary care provider, treating specialist, or organizations that provide medical care, such as a clinic or health facility.
Before you see an out-of-network provider for in-person or telehealth services, check the coverage guidelines in your Certificate of Coverage. There, you can read about how your costs and balance billing protections change when you use an out-of-network provider instead of an in-network provider.