Member Resources: Individual & Family Health Insurance

As a Bright HealthCare member, you’re our highest priority – and your membership perks go far beyond filing and paying insurance claims. Of course, we do that too.

Using Your Plan

See your payment options

Members can use this page to complete enrollment by paying your first premium payment – or log in to schedule a payment or set up recurring payments using your bank account or credit card.


Use the Member Hub to manage your care

Just log in to the Member Hub to get the scoop on your health plan benefits and summaries, update your primary care provider (PCP), find an in-network provider in your neighborhood, track your care costs and much more.


Our Care Partners make all the difference

Our exclusive Care Partners are some of the best reasons to choose Bright HealthCare. They are a carefully curated network of doctors, clinics and hospitals that provide quality, affordable healthcare that’s personalized to your needs.


Fast & convenient telehealth services

Bright HealthCare members have convenient access to phone or video appointments through our partnership with Doctor on Demand. See quality caregivers from the comfort of your home or…anywhere


Vision and Dental Benefits

View plan benefits for adults and children under the age of 19.


Forms and Documents

Need to change your coverage or file a claim? Or just need more information about your Individual and Family plan? You’ll find a full library of useful forms and other materials here.


Know your network & save money

When you use Bright HealthCare in-network providers, you keep out-of-pocket costs down. Our curated Care Partners provide everything from regular check-ups to urgent care needs, all while giving you the personalized care you deserve.


Stay healthy with in-network preventive care

Annual wellness exams, immunizations and screenings can help you stay healthy for years to come, saving you time and money.


Sign up for text messages

Receive texts about important health information.



We know health insurance can be confusing, but our mission is to make it easier for you. Check out our FAQs (frequently asked questions).


Site of Service Program

The Site of Service program is one of the ways Bright Healthcare is working to ensure members get the care you need at a good price. Programs like this help to lower your out-of-pocket costs.


Transparency of Coverage

Terms and Conditions of your policy may be affected by rules or laws applicable at the state level. Please refer to your policy for additional information.

Bright HealthCare has partnered with DocSquad to provide telehealth services to our members in a way that complies with our Certificates of Coverage and applicable state law. DocSquad provides many telehealth services, but you do not have to use DocSquad for your telehealth services. You may choose any in-network provider that offers telehealth services. Examples of in-network providers are providers that we contract with to accept Bright HealthCare insurance, such as your primary care provider, treating specialist, or organizations that provide medical care, such as a clinic or health facility.


Before you see an out-of-network provider for in-person or telehealth services, check the coverage guidelines in your Certificate of Coverage. There, you can read about how your costs and balance billing protections change when you use an out-of-network provider instead of an in-network provider.