Use Your Network & Save Money

Whenever you need a doctor, for whatever reason, you should have someone you know and trust to help keep your out-of-pocket costs down.

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Why is it important to stay in-network?

Keeping costs down is just one of the bright reasons to see an in-network provider.

See doctors who truly care & stay covered. By receiving care from Bright HealthCare’s coordinated provider network, your providers will be able to get to know you and your health history, so you get the personalized care that you deserve – and save money by cutting down on extra payments.

Going out-of-network for care is generally not covered by your plan except in cases of emergency or if we authorize you to receive care out-of-network. If you see a provider out of network, you will likely find that you have higher bills for your visit.

Make sure you see the right doctor & get the right level of care.

Find a PCP

Need a great Primary Care Provider?

Check out our in-network doctors and find the best one for you.

Find an in-network doctor

Care Navigator

Need help coordinating your care?

Talk with our helpful Member Services team (for free!) to get help with your questions.

Member Services

Your Primary Care Provider: your first and best option

Your relationship with your doctor is important. Your doctor knows your history and can help you set up specialist care when you need it. They’ll also help you stay in network and keep your costs down.

Helpful tips on where to go and when

Knowing the level of care you need is key to managing your medical costs. Many times, costly trips to the Emergency Room can be avoided by seeing your Primary Care Provider or if after hours, visiting Urgent Care. Here are some examples* of where to go and when:

Primary Care

When to use

Primary Care

  • Colds
  • Non-serious illness
  • Bronchitis
  • Minor injuries

Urgent Care

When to use

Urgent Care

  • Minor fractures
  • Fever
  • Severe headache
  • Cuts that may require stitches

Emergency

When to use

Emergency Care

  • Chest pain
  • Trouble breathing
  • Severe injury
  • Loss of vision

* This is not a comprehensive list. If you need emergency care immediately, call 911.

Doctor on demand
Doctor on demand
For those times your Primary Care Provider isn’t available, we’ve partnered with Doctor on Demand, so you can see a provider anytime, anywhere.

 

Learn more

 

By entering my phone number, I agree that Bright HealthCare and/or a sales agent may call me 8am - 8pm local time M-F, provide me with information about the plan, and answer any questions I may have.

Bright HealthCare has partnered with Doctor On Demand to provide telehealth services to our members in a way that complies with our Certificates of Coverage and applicable state law. Doctor On Demand provides many telehealth and in-person services, but you do not have to use Doctor On Demand for your telehealth services. You may choose any in-network provider that offers telehealth services. Examples of in-network providers are providers that we contract with to accept Bright HealthCare insurance, such as your primary care provider, treating specialist, or organizations that provide medical care, such as a clinic or health facility.

Before you see an out-of-network provider for in-person or telehealth services, check the coverage guidelines in your Certificate of Coverage. There, you can read about how your costs and balance billing protections change when you use an out-of-network provider instead of an in-network provider.