Site of Service Program: Information for Members

The Site of Service program is one of the ways Bright Healthcare is working to ensure members get the care you need at a good price. Programs like this help to lower your out-of-pocket costs.


The program isn't a change in your benefits; it's a change in how we pay health care providers for care. It offers the same quality and lower costs – for everyone. We’re asking doctors to refer patients to in-network, lower-acuity healthcare facilities when it makes sense as part of the current pre-authorization process.